Product analytics
Product analytics answers what people do after they land: which clicks become events, where a funnel loses people, and how one person is recognized across devices.
Guides in this category
Start with the event inbox if autocapture is on. Funnels and identity build on it.
Autocapture and the AI event inbox
Autocapture records clicks before you name them. The inbox clusters them, suggests a name, and makes them real events only after you confirm.
6 min readLast updated Sep 30, 2026
Read moreBuild a funnel that explains drop-off
A funnel answers how many people who started reached the end, which step lost the most, and how long it took. Here is how to configure and read one.
6 min readLast updated Sep 15, 2026
Read moreIdentify users across web, app and mini-programs
Identified mode links a device to a login ID so one person is one row across devices and platforms. Here is what to call, when, and what merges.
6 min readLast updated Sep 22, 2026
Read moreThree more places to look
The help center covers the common path. For SDK references, release notes or a real person, use one of these.
Chat with the team
Describe what you tried and what you saw. Replies come from the people who build TapCub, usually within a few hours on business days.
OpenDeveloper docs
Full references for the web script, the 7 SDKs, the server API, webhooks and MCP — with every parameter and default value.
OpenChangelog
What shipped each week, with links to the guide that explains the new behavior. Useful when a screen looks different from a guide.
Open