TapCub is live — analytics, insights and live chat, free on one platform

Product overview One platform. From seeing the data to finding growth.

Analytics, Insights and Chat read the same visitors. Collect once at the bottom, three product lines in the middle, AI, alerts and an open API on top — with privacy and permissions running through every layer.

  • Three product lines, one visitor record
  • One async script, about 2 KB
  • SDKs for 7 platforms plus a server API
  • Privacy and permissions built in

3Intelligence and open platform

AI assistantAsk, insights, event inbox
Monitors and alertsEmail, WeCom, Slack, webhook
Open API and webhooksQuery, export, subscribe

1Collection

Web script≈ 2 KB, async
App SDKsiOS · Android · HarmonyOS
Mini-programsWeChat · Alipay · Douyin
Cross-platformFlutter · RN · uni-app
Server APIPayments, refunds, backend events
Log importBot detection only

Across every layer

  • Privacy complianceCookieless analytics, compliance centre, consent
  • Members and rolesFive roles, agents never see analytics, audit log
  • Data region and retentionEU / US / mainland China, 6–24 months
Sample data
Three product lines

See the visit, understand the person, speak while they are still here

Each product works on its own. Together, nothing has to be handed over between a report and a conversation.

Analytics

Who is online, where they came from, which page they left on.

  • Realtime visitors, sources and pages
  • Humans and bots apart: 5 detection layers, 197+ rules
  • Separate reports for web, app and mini-program
  • No analytics cookies

Insights

What people did, who they are, and which channel paid for itself.

  • Events, funnels, retention and paths
  • Web, app and mini-program count as one person
  • Channel ROI once costs are imported
  • Autocapture, then AI names the events

Chat

Talk to visitors while they are still on the page, with this visit in view.

  • The visit trail stays on screen during the conversation
  • Shares the visitor record with Analytics
  • Greet people who have stalled
  • Billed separately from Analytics
One record

Whichever product you open, the visitors are the same people

Analytics, Insights and Chat do not keep their own copies of people. One project, one record, read by all three — the person in the report is the person typing in the chat window.

  • One script installs both Analytics and Chat
  • Web, app and mini-program can resolve to one person
  • Add Chat later without pasting anything twice
visitor record
1
visitor record
product lines reading it
3
product lines reading it
imports or exports
0
imports or exports
app.tapcub.com

Visitor record · one person

LM

Lena M.

Visit 14 · identified · Berlin

First source
Google · utm_campaign=linen
Devices
Web · iOS app
Plan
Pro · monthly
Last event
order_paid · 3 min ago

Analytics sees

  • Source Google, landing /blog/linen-care
  • 6 pages this visit, 4 min 12 s
  • Human, not a bot

Insights sees

  • Funnel: visit → sign-up → checkout → paid, complete
  • RFM: high value · recently active
  • Attribution: first touch Google, last touch Newsletter

Chat sees

  • On /pricing for 90 seconds
  • Last conversation: shipping times
  • Suggested reply: 40% off annual

All three products read this record. No import, no export.

Sample data
How it fits together

Collect, understand, act — and protect privacy throughout

The three product lines sit on one pipeline. Privacy and roles are beside it, not bolted on afterwards.

  1. 1

    Collect

    One script, SDKs for 7 platforms or the server API. Event names can wait until data is flowing.

  2. 2

    Understand

    Web reports, funnels, retention, paths and channel ROI, all about the same people.

  3. 3

    Act

    Ask a question, receive an alert, or talk to a visitor who is still on the page.

  4. 4

    Protect

    Cookieless analytics, a compliance centre, and roles that decide who sees what.

Full capability list

Which product line and plan each feature belongs to

Everything on one table. Plan details and prices are on the pricing page.

Which product line and plan each feature belongs to
FeatureProductFrom planNotes
Realtime visitors and sourcesAnalyticsFreeOnline now, sources, pages, live refresh
Bot detectionAnalyticsFree5 layers, 197+ rules, humans and bots apart
App and mini-program reportsAnalyticsProInstalls, actives, retention, versions, crashes; scenes and shares
Events and funnelsInsightsFreeEvent analysis, multi-step funnels, drop-off step and time to convert
Retention and pathsInsightsProRetention matrix, Sankey paths, distribution and interval
Profiles and identity resolutionInsightsProCross-device merge, property distributions, rule segments, RFM
Attribution and channel ROIInsightsProFirst / last touch, 14 ad click IDs, cost import
Autocapture and AI event inboxInsightsFreeCollect automatically, AI suggests names, confirm to use
AI ask and insightsAI assistantProA question returns a chart and a conclusion; automatic insights
Monitors and alertsAI assistantProAnomaly detection to email, WeCom, DingTalk, Lark, Slack, webhook
Industry templatesInsightsPro10 industry packs, one-click install
Chat workspaceChatBilled separatelyConversations, visitor context, proactive invites, AI replies
Compliance centrePlatformFreeConsent, export and deletion, data region
Roles and audit logPlatformProFive roles, agent-only role, exportable activity log
Open API and webhooksPlatformProQuery, export, alert and event subscriptions

Chat has its own plans ($0 / $12 / $39 / $99). Annual billing is 40% off. Full comparison on pricing.

One example

One store, one funnel, one conversation

2,400 visits became 1,248 sign-ups, 674 checkouts and 508 payments. The steepest drop, 46%, sits between sign-up and checkout — and while those people are still on the page, Chat can see them and say hello.

  • The funnel and the conversation use the same visitors
  • Chat needs no second snippet
  • Export the table when finance asks
app.tapcub.com

Visit → payment · last 30 days

−46%

Visit

2,400

Sign-up

1,248

Checkout

674

Paid

508

JW

Support · Jia

just now

I can see you have paused on checkout — want me to double-check the shipping fee?

Visitor on /checkout · from Google · 2nd visit

Sample data
Go deeper

The platform around the three product lines

Collection, the AI assistant, privacy, and the tools you already use.

Data collection and SDKs

Autocapture, AI-named events, SDKs for 7 platforms and a server API.

AI assistant

Ask, insights, anomaly alerts and the event inbox.

Privacy and security

Cookieless analytics, data regions, encryption and roles.

Integrations

Site builders, ad platforms, notifications and webhooks.

FAQ

About the platform

Still have a question?

Chat with the team behind TapCub — we usually reply within a few hours on business days.

Are the visitors the same across the three products?

Yes. Analytics, Insights and Chat read the one visitor record in the project. Nothing is copied three times.

Do I need three scripts?

No. Analytics and Chat share one async script. Insights lives in the same project — open it, nothing more to paste.

Can I use only Analytics?

Yes. Chat is optional and billed separately. Add it later without reinstalling. Plans are on pricing.

Where do I start?

Paste the script, confirm realtime visitors, then open the report that matches the question in front of you. Collection details are under data collection and SDKs.

Is Chat included in Analytics?

No. Chat is billed on its own. The script is shared, so adding Chat does not mean installing twice.

Can it be self-hosted?

Yes. The enterprise edition supports on-premise and dedicated cloud deployment with Analytics, Insights and Chat delivered in full. See enterprise.

See your data clearly. Find your growth.

Every click, backed by data. Install one line of code and see your first numbers in a minute.

No credit card · Free plans for analytics and chat · Cookieless analytics