TapCub is live — analytics, insights and live chat, free on one platform

Enterprise analytics Keep the data on your own servers. Keep every feature.

TapCub Enterprise ships analytics, product insights and live chat as one deployment inside your network or private cloud, configured to the security and compliance rules your team already follows.

  • Self-hosted or dedicated cloud
  • Runs on MySQL + Redis
  • A named contact from day one
analytics.your-company.internal

Your network or private cloud

Collect

Websites

JS snippet ≈2 KB

Apps

iOS · Android · HarmonyOS

Mini-programs

WeChat and others

TapCub (Docker)

Collector

Receives events, filters bots

Insights and AI

Funnels, retention, Q&A

Live chat

Widget, inbox, AI replies

Storage

MySQL 8

Accounts, sites, settings

Redis 7

Queues and cache

Event store

MySQL-protocol compatible

Console for your team

RolesOIDC sign-inExport and deletion

Visitors on the internetinbound only

No event data leaves the boundary

Sample data
Deployment options

Three ways to run TapCub for your company

Pick the boundary that matches your policy. The product is the same in all three; what changes is who operates it and where the data lives.

Most common

Self-hosted

Install on your own servers or private cloud. Nothing leaves your network.

Runs on
Your servers or VPC
Operated by
Your team, with our support
Data boundary
Entirely inside your network
Upgrades
Scheduled with you

Best when regulated industries, internal systems, or a policy that forbids third-party processing.

Dedicated cloud

A separate database and runtime, provisioned and operated for you only.

Runs on
Isolated instance we manage
Operated by
TapCub
Data boundary
Single-tenant instance
Upgrades
Managed, in an agreed window

Best when you need isolation and a signed agreement, but not an ops team of your own.

Standard cloud + enterprise services

The regular TapCub cloud with volume, retention and support written into a contract.

Runs on
app.tapcub.com
Operated by
TapCub
Data boundary
Shared platform, your workspace
Upgrades
Continuous

Best when volume or seats exceed the public plans and you want an SLA and a named contact.

Not sure which fits? Describe your requirements in the form below and we will recommend one.

Why self-host

When the public cloud plan is the wrong question

Four reasons teams come to us for a private deployment.

Data sovereignty and compliance

Collection, storage and the console stay inside a boundary you control, which makes privacy law and sector regulation reviews straightforward.

Connect to internal systems

Sync with your CRM or data warehouse, sign in through your identity provider with OIDC, and reach the data with the open API.

No plan-card limits

Sites, events, seats and retention are agreed by contract and sized to your hardware, not capped by a public tier.

Room to customise

Industry metrics, custom reports or workflows your team needs — scoped as part of the project rather than waiting on a roadmap.

What you get

The complete product, delivered as one install

Enterprise is not a cut-down build. Everything on the public cloud is included, plus the controls an IT team expects.

Three products

  • Website analytics with bot filtering
  • Product insights: funnels, retention, paths, heatmaps
  • Live chat with AI replies and translation
  • Industry templates and dashboards

Every platform

  • Web snippet, about 2 KB
  • iOS, Android and HarmonyOS SDKs
  • Mini-program and Flutter / React Native SDKs
  • Server-side event API

Open interfaces

  • Query and export API
  • Webhooks for alerts and chat events
  • Scheduled email reports
  • CSV and raw-event export

Controls

  • Member roles per site
  • OIDC single sign-on
  • Visitor data export and deletion
  • Retention set per policy
Requirements

MySQL and Redis are all it needs

The application ships as Docker images. You provide the two databases most teams already run, and the event store can start on MySQL too.

DockerCompose file for the application services. Runs on any host with Docker.
MySQL 8Accounts, sites, settings and chat. Any MySQL 8-compatible service works.
Redis 7Queues, rate limits and cache. Compose can start it, or point to your own.
Event storeEvents live in a separate MySQL-protocol database so it can be scaled on its own.

Sizing depends on monthly events and retention. We size it with you during scoping rather than publishing a one-size figure.

deploy.your-company.internal

Clients

Browsers

Snippet → HTTPS

Apps and mini-programs

SDK → HTTPS

Your team

Console over OIDC

Application

TapCub containers

collector

Ingest, bot filtering, queueing

api + console

Reports, insights, chat inbox

worker

Aggregation, alerts, email, AI jobs

Stateless. Run one copy or several behind your load balancer.

Data

MySQL 8

Application data

Redis 7

Queue and cache

Event store

Grows with traffic

Scale out: add application containers for traffic, and grow the event store for retention.

Sample data
How a project runs

From the first call to day-to-day operations

Every enterprise project follows the same five stages. Dates are fixed once scope is agreed.

  1. 01Discovery

    A call about the products you need, your data boundary, expected volume and the compliance rules that apply.

    ProductsBoundaryVolume
  2. 02Proposal

    A written proposal with deployment model, sizing, retention, services and the quote.

    ArchitectureSizingQuote
  3. 03Deployment

    We install in your environment with your team, connect the databases and migrate existing data if you have any.

    InstallMigrationSSO
  4. 04Acceptance

    Tracking verified end to end, dashboards and alerts configured, your team trained on the console.

    VerificationTraining
  5. 05Operations

    Upgrades, monitoring and support under the SLA, with a named customer success contact.

    UpgradesSLASupport

Services included in an enterprise agreement

Choose the ones you need. Each is scoped and priced in the proposal.

ImplementationInstallation, configuration and go-live with your team.
Data migrationMove history from TapCub cloud or exports from another tool.
TrainingSessions for analysts, marketers and support agents.
Customer successA named contact who knows your deployment.
SLAResponse times and uptime targets written into the agreement.
Custom developmentReports, integrations or workflows specific to your business.

Schedules depend on your environment and approvals. We do not quote a fixed number of days on this page.

Security

Only the controls that ship today

We list what the product actually does. Certifications we have not obtained are not claimed here.

Encrypted in transit

Collection, console and API over HTTPS. Database connections stay inside your network.

Access control

Per-site member roles and OIDC single sign-on against your identity provider.

Visitor rights

Export or delete a visitor’s data on request, and set retention to match your policy.

FAQ

Enterprise questions

Pricing, timelines and what a deployment involves.

Still have a question?

Chat with the team behind TapCub — we usually reply within a few hours on business days.

How is Enterprise priced?

There is no list price. The quote follows the deployment model, the volume you expect, retention and the services you choose. Fill in the form below and you will receive a proposal after a scoping call.

How long does a deployment take?

It depends on your environment and approval process. Once the proposal is accepted we agree on a schedule for installation, migration and acceptance. We do not promise a fixed number of days before scoping.

Can we upgrade after go-live?

Yes. Upgrades are part of the operations stage and are applied in a maintenance window agreed with you. Release notes are shared before each upgrade.

Can we deploy only analytics, or only live chat?

Yes. Pick the products you need and the install footprint is sized accordingly. You can add the others later without reinstalling.

Is source code delivered?

Source delivery is not part of the standard agreement. If your procurement policy requires escrow or source access, note it in the form and we will tell you what we can offer.

Can we migrate data from TapCub cloud or another tool?

Yes. Migration from TapCub cloud is included in implementation. Imports from other tools are scoped case by case and depend on what the export contains.

Contact sales

Tell us about your deployment

A few details help us bring the right people to the first call. You will hear from us within one business day.

  1. 1We reply within one business dayA short email to confirm what you need and propose a time to talk.
  2. 2Scoping callThirty minutes on products, data boundary, volume and compliance requirements.
  3. 3Written proposalDeployment model, sizing, services and the quote — ready for your review.

Prefer email?

Send the same details to our team, or book a product walkthrough first.

Products you are interested in

Name, company, work email and the description are required.

We use these details only to reply to your enquiry. See the privacy policy.

Thanks — we have your details

Someone from the TapCub team will contact you within one business day to arrange a scoping call.

Need to add something? Email [email protected].

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