The segment “bought twice, gone 30 days” was a two-minute build. The win-back mail went to 1,284 people and the next Monday the same table showed who came back.
R. T.
Growth lead · DTC store
Acquisition, activation, retention, revenue and referral stay on one board. When a number moves, the people behind it are one click away, and the next campaign can target exactly them.
Questions you answer every day
A · Acquisition
48,213
Visitors
B · Activation
6,120
Finished onboarding
C · Retention
42%
Week-1 return
D · Revenue
$86,400
Order revenue
E · Referral
8.4%
Invited a friend
Activated users · 14 days
This periodPreviousWhat moved this week
vs last weekGrowth work is a loop: notice, explain, act, check. Each break in the loop is a tool boundary.
Traffic in one tab, activation in another, revenue in finance’s sheet. The “why” is assembled by hand every Monday.
You can see that repeat buyers lapsed. You cannot hand that list to a campaign without an export and a VLOOKUP.
A SaaS team says activation, a store says first purchase, a school says trial class. Generic tools make you define all of it from zero.
Shared sample data used across the site, so the growth board and the industry pages agree.
Sample data. Revenue comes from purchase events on the order ledger, not browser estimates.
Each block is one part of the loop: notice, explain, act, check. All of them read the same person and the same events.
Acquisition through referral as five stages, each with the metric your business actually uses. The template sets the defaults; you can rename any stage.
Stage conversion · this week
Of previous stageEngagement score · 82
Group users by the week they arrived and read how each group behaves afterwards. A real improvement is a brighter row that stays bright.
Example scenario: Onboarding changed on Sep 19. The Sep 22 cohort returned at 58% in week 1 against 46% before. Three weeks later it still held.
Week-1 to week-4 return by signup week
| Cohort | Users | W0 | W1 | W2 | W3 | W4 |
|---|---|---|---|---|---|---|
| Sep 1 | 1,840 | 100% | 46% | 38% | 33% | 31% |
| Sep 8 | 2,012 | 100% | 49% | 41% | 36% | |
| Sep 15 | 1,966 | 100% | 52% | 44% | ||
| Sep 22 | 2,130 | 100% | 58% |
Combine events, properties and time: “bought twice, no visit in 30 days, came from Newsletter”. The segment stays live and feeds a campaign, a chat rule or a report.
Lapsed repeat buyers
People in segment
1,284
Use this segment in a funnel, a retention table, a proactive chat rule or an export.
Orders, subscriptions and refunds come from your server with an order ID. Revenue by channel, cohort and segment is then a filter, not a reconciliation.
| Cohort | Users | Revenue | Repeat |
|---|---|---|---|
| Sep 1 | 1,840 | $18,920 | 24% |
| Sep 8 | 2,012 | $21,340 | 27% |
| Sep 15 | 1,966 | $19,880 | 26% |
| Sep 22 | 2,130 | $26,260 | 31% |
Ten packs install the events, metrics, funnels, journey and dashboards for one kind of business. Growth starts from a filled board, not an empty one.
Industry packs · installed
2 of 10The growth loop in five moves. The last one is the one most teams skip; here it is a saved table.
Five stages against last week. Activation on the mini-program is up 18%; referral invites are down 4%.
Growth · AARRR
Break activation down by platform and cohort. The onboarding change shipped on Sep 19 shows up in the Sep 22 row.
Retention · cohorts
Build “lapsed repeat buyers”: bought twice, no visit in 30 days. 1,284 people, live.
Segments
Send the win-back newsletter to that segment, and set a proactive chat rule for anyone in it who returns.
Export · chat rules
Revenue from the segment, repeat rate and week-1 return of the new cohort. Save the table; it is next week’s starting point.
Saved analysis
The segment stays live. Next week’s loop starts from the same saved table, so the review takes an hour, not a day.
Marketing supplies spend and channels, product supplies the funnel, support supplies the reasons. Growth puts them on one board and hands segments back.
Gets the cohort view of each channel: not only who clicked, but who stayed and paid.
OpenShares the activation funnel and takes the cohort table as proof that a change stuck.
OpenReceives segments as proactive chat rules: lapsed buyers who return get a greeting.
OpenShare “Growth board · weekly”
Copy linkDashboards and segments are shared inside the project. External read-only links show the last 90 days.
Analyst builds segments, saves analyses and installs industry packs. Admin manages members, costs and notification channels. Viewer reads dashboards only.
Every pack maps the AARRR stages to its own events. These three are the ones growth teams install most.
Templates that fit this role
Solutions worth reading next
Two scenes from the job, written as the person doing it might tell them.
The segment “bought twice, gone 30 days” was a two-minute build. The win-back mail went to 1,284 people and the next Monday the same table showed who came back.
R. T.
Growth lead · DTC store
We installed the SaaS pack and the AARRR board was filled on day one with our own event names. The weekly review stopped being a slide-building exercise.
S. N.
Head of operations · B2B tool
Illustrative scenarios written from the perspective of people who do this job. Not real reviews.
Still have a question?
Chat with the team behind TapCub — we usually reply within a few hours on business days.
Five AARRR stages with the metric your pack maps to each, week-over-week change, the product engagement score, and revenue from the order ledger.
The industry pack maps signup, activation, payment and share to its own events. You can change any mapping in growth settings.
Yes. Segments are live and can feed a funnel, a retention table, a proactive chat rule or an export. The people behind a segment are listed with their profiles.
From purchase, subscription and refund events sent from your server with an order ID. Browser-side estimates are not used for revenue.
No. 48,213 visitors, the 2,400 to 508 funnel and $86,400 revenue are shared sample data used across the site.
Install the pack, read a filled AARRR board tomorrow
Free plan, no credit card. Ten industry templates included.