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- Plans, quotas and payment
- Earn Pro for free
- What happens when I go over my monthly event quota?
- When do my monthly quotas reset?
- How do I pay, and where do I find invoices?
- What happens when my paid plan expires?
- How can I get Pro without paying?
- How does the invite reward work?
- Can my traffic alone earn me Pro?
- What are points, and how do I redeem them?
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Chat with usShort answer
Yes. TapCub bills Analytics and Chat as two separate subscriptions, each with its own free tier. A paid analytics plan does not change your chat limits, and vice versa.
Two products, two plans
Analytics (web, app and mini-program data) and Chat (live chat with your visitors) are priced independently, because most teams need very different amounts of each. Both use the tiers Free, Pro, VIP 1 and VIP 2. Usage and expiry for each are on Analytics plan and Chat plan.
What each free tier includes
| Analytics Free | Chat Free | |
|---|---|---|
| Core limit | 500K events / month | 100 conversations / month |
| Seats | 1 member per site | 1 agent |
| Scope | Up to 10 websites | All your sites |
| Retention | 6 months of data | 30 days of history |
Live chat runs on the same snippet as analytics, so turning it on is a switch, not a second install — see the widget guide.
Beyond VIP
Enterprise is a separate agreement (purchase orders, bank transfer, more than 100 sites). See Enterprise or contact us. Full tier-by-tier numbers are in Plans and limits.
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