More in Account and billing
- Plans, quotas and payment
- Earn Pro for free
- What happens when I go over my monthly event quota?
- When do my monthly quotas reset?
- Are Analytics and Chat billed separately?
- What happens when my paid plan expires?
- How can I get Pro without paying?
- How does the invite reward work?
- Can my traffic alone earn me Pro?
- What are points, and how do I redeem them?
- All guides in this category
Still have a question?
Could not find it? A person reads every message, usually within a few hours on business days.
Chat with usShort answer
Pay by card through Stripe, by PayPal, or with Alipay or WeChat Pay. Choose monthly or yearly (yearly is 40% off). Every payment generates an invoice you can download from the plan page.
Accepted payment methods
Pay with any of:
- Card via Stripe. Most international cards. The charge shows as TapCub.
- PayPal. For accounts and regions where card is not preferred.
- Alipay or WeChat Pay. For paying from mainland China.
Monthly and yearly periods are available; the yearly price is the monthly price with a 40% discount applied (Pro $64.80, VIP 1 $208.80, VIP 2 $568.80 a year for analytics).
Invoices
An invoice is generated for every payment and is downloadable from Analytics plan or Chat plan. Need a purchase order or bank transfer? That is handled through Enterprise.
If a payment fails
If a renewal payment fails, the plan stays active for a short grace period while you update the method on the plan page. Update it before the grace period ends to avoid falling back to Free — see what expiry means.
Did this answer your question?
We use your answers to fix and expand this page.
Couldn’t send. Please try again in a minute.
Thanks for the feedback. We’ll use it to improve this page.You’ve already sent feedback on this page. Thanks.