A real visitor is marked as a bot — how do I fix it?

Report the row

If a row is wrong — a real person marked as a bot, or a bot you want treated as a human — open Web analyticsBots, find the row and click Report false positive. A reviewer checks it against the signals that matched, and once accepted the correction applies to every site, because the rules are shared.

Why you cannot edit the rules yourself

The 197+ rules are maintained centrally so every site benefits from the same, tested detection and no one can accidentally let real bot traffic back into their human numbers. Reporting a row is how you feed a correction into that shared set. The same Crawl health view also lets you compare your robots.txt and llms.txt rules with what crawlers actually fetched.