Browse by topic
Six categories cover setup, reports, chat, billing and privacy. Every guide lists the console path, the plan it needs and what to check when it does not work.
Getting started
Create a site, install the snippet, verify the first visit and move over from another tool.
3 guides
Browse guidesWebsite analytics
Sources, UTM, goals, bots and AI crawlers — how each report is counted and how to read it.
2 guides
Browse guidesProduct analytics
Events, the AI event inbox, funnels and identifying users across web, app and mini-programs.
3 guides
Browse guidesLive chat
Widget setup, appearance, office hours, translation, AI replies and agent roles.
3 guides
Browse guidesAccount and billing
Plans, quotas, payment methods, what happens at the limit, and ways to earn Pro for free.
2 guides
Browse guidesPrivacy and compliance
Cookieless counting, the compliance center, regional rules, retention, export and deletion.
3 guides
Browse guidesPopular questions
The questions people ask most in the first week. Each one opens the guide that answers it.
- 1How do I install TapCub on WordPress, Shopify or Webflow?Getting started6 min read
- 2Why does my visitor count differ from Google Analytics 4?Getting started7 min read
- 3How do I turn on the chat bubble, and where is the standalone chat link?Live chat7 min read
- 4Are bots and AI crawlers counted in my visitors?Website analytics6 min read
- 5What happens when I go over my monthly event quota?Account and billing7 min read
- 6Does TapCub set cookies, and do I need a consent banner?Privacy and compliance6 min read
- 7How do autocaptured clicks become real events?Product analytics6 min read
- 8How can I get Pro without paying?Account and billing5 min read
Three more places to look
The help center covers the common path. For SDK references, release notes or a real person, use one of these.
Chat with the team
Describe what you tried and what you saw. Replies come from the people who build TapCub, usually within a few hours on business days.
OpenDeveloper docs
Full references for the web script, the 7 SDKs, the server API, webhooks and MCP — with every parameter and default value.
OpenChangelog
What shipped each week, with links to the guide that explains the new behavior. Useful when a screen looks different from a guide.
Open