More in Privacy and security
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- Does TapCub honor Do Not Track and Global Privacy Control?
- What does the compliance center control?
- How do I set privacy rules per region?
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- How do I handle a data-subject (DSAR) request?
- How do I delete a site or my whole account?
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- All guides in this category
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Open Insights → Data → Data export, pick a kind (events, sessions, people, autocapture or consent receipts) and a date range, then create the job. It produces a gzip JSONL file you can download for 48 hours.
Create an export job
Console reports are aggregates. For reconciliation, a backup or your own warehouse you need the rows. Open InsightsDataData export:
- Pick a kind.
events,sessions,persons,autocaptureorconsent_log— events, sessions, people, autocapture records and consent receipts. - Pick a date range. One job can span at most 12 months. Rows older than your retention are already gone.
- Create the job. Status goes queued → running → done. At most two jobs run at once. A finished file is gzip JSONL and stays downloadable for 48 hours; after that the job shows as expired.
Plan limits: Free cannot create raw exports; Pro allows 3 jobs a day; VIP tiers are not capped per day. A member whose access is narrowed by a scope cannot start a raw export. The same job can be created through the export API.
The row count on a finished job is exported rows, not visitors on a chart. Properties marked export-only are included even though reports cannot break down by them.
When a CSV report is enough
If you only need the numbers on a screen, every table has a CSV download, and any saved report can be scheduled by email weekly or monthly from Pro. Shared links are read-only and can be white-labeled on VIP. Chat transcripts are exported from the inbox by Owners and Admins.
See also
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