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How do I delete a site or my whole account?

How to delete a single site or your entire account, and what expiry does if you simply stop paying.

Privacy and security1 min readLast updated Oct 28, 2026TapCub teamPart of Export your data and handle deletion requests

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Short answer

Delete a site under Settings → General → Delete site (Owner only); its reports, people and chat history are removed and the site key stops accepting hits at once. Delete your whole account under Account settings; all your sites go with it and are purged after 30 days.

Delete a site or your account

  • Delete a site: SettingsGeneralDelete site, Owner only. Reports, people and chat history for that site are removed; the site key stops accepting hits immediately.
  • Delete your account: Account settingsDelete account. It asks for your password again. All your sites are deleted with it and purged after 30 days.

Deletion is permanent. Create an export first if there is any chance you will need the rows.

Expiry is not deletion

If you simply stop paying, nothing is deleted right away. The product falls back to Free limits, and data beyond the Free retention becomes read-only for 30 days so you can export or renew; after that it follows the Free retention. Sites beyond the Free cap are paused, not deleted — see what expiry means.

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