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Glossary

ARPPU: average revenue per paying user, formula and example

ARPPU is revenue divided by paying users. The formula, how it relates to ARPU and payer conversion, a worked example where ARPPU falls but revenue rises, what drives it and common mistakes.

Lucas Hayes Reviewed by Su He Also called average revenue per paying user Last updated Nov 5, 2026 Glossary

Quick answer

ARPPU (average revenue per paying user) is total revenue in a period divided by the number of users who made a payment in that period. Multiplied by the payer conversion rate, it equals ARPU.

Formula: ARPPU = revenue ÷ paying users

What is ARPPU?

ARPPU (average revenue per paying user) is the revenue in a period divided by the number of users who paid during that period. It shows how much a typical paying customer spends, ignoring everyone who did not pay.

ARPPU = revenue in the period ÷ paying users in the period

ARPPU is most common in mobile games, freemium apps and marketplaces, where the majority of users never pay and a small share generates almost all revenue.

ARPPU vs ARPU

ARPU divides revenue by all active users; ARPPU divides by paying users only. They are linked by the payer conversion rate:

ARPU = ARPPU × (paying users ÷ active users)
MetricDenominatorAnswers
ARPUAll active usersHow much is an average user worth?
ARPPUPaying usersHow much does a payer spend?
Payer conversion—What share of users pay?

Worked example

A freemium app in one month (sample data):

InputValue
Monthly active users60,000
Paying users1,500
Revenue$48,000
  • Payer conversion = 1,500 ÷ 60,000 = 2.5%
  • ARPPU = $48,000 ÷ 1,500 = $32.00
  • ARPU = $48,000 ÷ 60,000 = $0.80 (= $32 × 2.5%)

Now the team tests a cheaper starter pack. More people buy, but each spends less:

ScenarioPayer conversionARPPUPayersRevenueARPU
Before2.5%$32.001,500$48,000$0.80
After starter pack3.0%$28.001,800$50,400$0.84

ARPPU fell 12.5%, which looks bad in isolation, but revenue rose 5% because conversion rose 20%. Always read ARPPU together with payer conversion and ARPU.

What moves ARPPU

  • Pricing and packaging: price points, bundles, subscription tiers.
  • Mix of payers: a few big spenders ("whales") can dominate; track the median spend per payer too.
  • Repeat purchases within the period.
  • New payer share: first-time payers often spend less than returning ones.
  • Discounts and refunds: decide whether revenue is gross or net and keep it consistent.

Common mistakes

  • Mixing periods: daily ARPPU and monthly ARPPU are not comparable; a monthly payer may pay on one day only.
  • Counting payments instead of payers: three purchases by one person are one paying user.
  • Comparing averages with heavy tails: one whale can double ARPPU; use the median as a check.
  • Ignoring platform fees: app store commissions can take a large share of gross revenue.

ARPPU in TapCub

Send purchases as revenue events with an amount and currency. Revenue reports then give revenue, paying users and ARPU; the game industry template also includes ARPPU and payer rate alongside paying user counts. Break ARPPU down by platform, country, acquisition source or app version to see where payers spend more. See revenue tracking, lifetime value and mobile app KPIs.

Sources

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Lucas Hayes

Data Engineer

Writes about event design, data quality, and collection workflows, with verifiable implementation methods for reliable analytics.

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What is the difference between ARPU and ARPPU?

ARPU divides revenue by all active users; ARPPU divides it by paying users only. ARPU = ARPPU × payer conversion.

What is a good ARPPU?

It varies widely by category and price point. Track it over time with payer conversion rather than against other apps.

Why did ARPPU drop while revenue grew?

Usually because more, smaller payers converted, for example after a cheaper offer. Check payer conversion and ARPU too.

Should ARPPU use gross or net revenue?

Either, as long as it is consistent. Net of refunds and platform fees is better for business decisions.

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